Hi Everyone,

Family matters — after all there is nothing better than a supportive, loving family! I noticed that as I got wiser (ahem, meaning older), I started to really get it. Getting the importance of family and having the need to see them around more. I got my wish, get to see two of my favorite people at work. Our Ashley and now our youngest member, our baby girl.

My baby girl has been coming to work with me everyday. Learning the ropes and keeping mom quite busy

Our Ashley girl has graduated from College last week - you go girl! A young lady, smart too boot and we were able to see her walk through during graduation, such a proud moment! She is at a well deserved vacation now!

So, what I am trying to get at is, our family matters has made our business matters a little complex! Meaning your orders are in good hands here as always, however these hands are going to need 7-10 working days to get it all done. The sample orders will need 14 working days (worst case scenario).

I am not sure when I can start looking at new products. My main focus is making the existing products, filling shelves up and getting orders (which are pouring in by the way, thank you!) out as soon as possible.

Thank you all for understanding that a business like ours needs that extra time to make your products and thank you even more for your continued support.

Be well,
Sevi

It sure has been awhile since we touched base with you all — spring is nearly here, cannot believe how fast the time goes by!

A little update from our end.

We are running on a 15 day turn around time — this 15 day is processing time, transit time is not included in it. Also, we are either running low on stock or are already out of stock on some of our products.

When will be replenish our stock and when o’ when will we work on those new formulations we have promised you all?

Hopefully soon — or as soon as I can get back to work. Currently I am busy trying to master the art of newborn lingo and cherishing those awake moments (yes, I had a baby girl 2 weeks ago — a nearly 10 lb baby girl!). With the nights blending into the sunsets, I have a newborn respect for mothers (mine topping the chart!) everywhere.

I will most likely be away for 2-3 more weeks and will try to hurry back and get to work on the out of stock items and build that back stock.

During this time, we will be much slower in answering e-mails and returning your calls, thank you all for hanging in there with us.

Be well,
Sevi

Hi Everyone,

Please review our new return policy — thank you for your understanding and support.

If you do not see samples for full sizes, e-mail us and we will add it to our “must make” list.

Be well
Sevi Organics

Hi Everyone,

We got a few specials for you all.

First Time Customer Special :: coupon code WELCOMESPRING (all caps) . orders $45.00 and over receive $5.00 off . must be a first time customer of Sevi Organics. This special is for all products, yes even samples!

Order and Save :: Orders between 65.00-99.99 will get 3% off and orders between 100.00-199.99 will get 6% off on order total. This special is for all products, yes even samples!

Enjoy . Be well
Sevi Organics

Fa la la la la la la la laaaaa! ‘Tis the season to be jolly! And we are getting in the holiday spirit here at Sevi Organics.

Don’t know what to get your mother or friend who has it all? We have put up our Holiday Kits for you to get for your loved ones. (or yourself, we won’t tell!)

There are 6 holiday kits on the site including:

· Body & Hair Kit- a shampoo, conditioner and lotion

· Bright Holiday Lip Eye Cheek Kit- 1 blush, 1 lipstick, 2 eyespice

· Foundation and Vegan Flat Top Mini Kit- 1 foundation, 1 foundation brush

· Holiday Lip Care Kit – plain, vanilla, and java lip balms

· Moisture Care Holiday Skin Kit – moisturizer, glacial clay mask, eye serum

· Flower Powder Mineral Blush and Brush Kit- 1 blush, 1 blush brush

All of the kits come in decorative packaging for the holidays! And if you still don’t know which one is the perfect gift, you can purchase a Sevi Gift Certificate for denominations from $25- $100. (Or higher upon request)

So check out the holiday kits and the other new products we added to the website and join us in preparing for the holidays.

Happy Holidays from all of us here at Sevi Organics! Looking forward to a great 2008!

Well Lovely Folks,

Update: All is fixed - the database is restored and I was able to export all your e-mails into our new newsletter software. Everything is backed up in case my brain decides to operate on auto pilot again. Thank you all for your understanding. We are back to normal. Woo hoo!

Our November Newsletter should be out…shortly. With a special sale for you all!

Be well,
Sevi

P.S: Keep an eye for the new colors I got for you. We have finished testing them and they are fantastic!

Hello everyone!

It’s time for a change at Sevi Organics: to be even more eco-friendly! Yes that’s right, we did it again.

We have changed the packaging of our skin care line. All of the lotions are now packaged in 100% recycled glass bottles. Not only is using recycled glass better for the environment than creating new glass, but melting recycled glass requires a lot less energy than it takes to melt the raw materials contained in new glass products. Glass can be recycled an infinite amount of times and does not produce any additional waste.

The face washes will also change over to new packaging and will come in recyclable cobalt blue glass bottles. Hair Care and the new Sugar Scrubs will continue to be offered in the current recyclable PET and HDPE plastic for safety reasons.

Another big change in the products is the new labels. The labels are created by NatureWorks PLA and are made from corn resonate instead of petroleum. The manufacturing process to create these labels requires less fossil resources and releases fewer greenhouse gas emissions.

You all can help out too! Disposing of the labels can be just as environmental-friendly. The labels can be recycled and composted in an industrialized facility. Once composted, it breaks down after 47 days into carbon dioxide, water and humus.

The glass bottles are recyclable as well so make sure to bring them into your local recycling facility. Or you can keep the empty bottles and purchase a bulk size of lotion, face wash, shampoo, or conditioner from us to re-fill your own bottles. This way you can save money and help save the environment.

Here at Sevi Organics we are proud to be an earth, people and animal friendly company and we are always looking for ways to leave a smaller carbon footprint on the earth. So join us in helping making the planet a cleaner place for us and our children!

Hi - yes it is time again for the Holidays. Ah, we love this season as much as Spring

With that said, here are our closing & shipping schedule for 2007 (and January 2008).

November 22 and November 23rd, 2007: We will be back on November 26th, 2007
December 21st, 2007 to January 3rd 2008: We will be back on January 4th, 2008

Please note that our cart will remain open after December 21st, however we will start processing orders, in the order they were received, when we return on January 4th. During the time we are closed, we will not be able to return your calls, however we will do our best to reply to your e-mails.

If you are sending a Holiday Gift that needs to make it to its destination before Christmas, please note that your order has to come in before the dates below:

Ground Packages: December 10th, 2007 (latest order arrival must be 10 am est)**
2nd day and Overnight: December 17th, 2007 (latest order arrival must be 10 am est)**

**Stock Notice: We cannot guarantee that all of our handcrafted products, especially our Holiday Kits, will be in stock. However, you will be notified in case we ran out of stock on some items, in that case you will be able to change or cancel your order.

Thank you all for a magnificent 2007, we are hoping for a gentler and greener 2008!

Be well,
Sevi & Crew

This is a comment we got recently and thought it was quite wonderful and wanted take the opportunity to let you know how we do things at Sevi Organics.

Cruelty Free is great, but how do we actually know our products will work?

Cruelty free means more than testing a product on animals for us, of course this does not mean that we formulate products overnight and put them up for sale.

You may ask…what does cruelty free mean to your company? Yet another great question! Cruelty free means that we do not buy ingredients tested on animals, use any ingredient that are derived from an animal or test our products on animals. You can read more about our standards here.

You may now ask - then how on earth can you be sure that your products “actually do what you claim they do”? We agree whole heartedly, how can we be sure without some sort of testing! We’ve figured out a solution that fits that bill purrfectly, please read on.

How we test new products we have yet to release:

It takes us 9-12 months to release a newly formulated product. During that 9-12 months we test our products with the help of our testing group, a program we started 7 years ago. Our test group consists of willing participants that have signed up with us, some customers that have been with us from the beginning as well as each Sevi Employee, family member and friend. Each candidate is given test papers, which they submit back to us when the testing is done. Each product you see on our store has been tested and passed that 12 month of perfecting the formula and packaging so that each person on our test program loves it and gives it a thumbs up.

For example our Eye Solids / cream liners took 13 months to release and they passed with flying colors for each tester that has applied and used it the suggested way.

Yet another crowd favorite — our Cream Cleanser (now called Chamomile Cream Cleanser) took over 9 months to perfect. The testing group consisted of 48 people (men and women) and 46 out of 48 loved it at the end of testing. The remaining 2 needed an oilier cream cleanser, kind of like a cold cream. Now after 6 years and counting, our Chamomile Cleanser is perhaps one of the most popular product. It is a light weight cream cleanser, gentle enough for super sensitive skin, that removes dirt and our mineral makeup with ease.

As you all can see, no matter how small we are, we try to create solutions that benefits you and we follow and respect them dearly.

So we shout no to animal testing and say yes yes yes to people testing. Hope that the window that looks into our handcrafting world has been able to offer you some insight on how we think, operate as well as how much we value you.

Thank you all…..very much!

Be well, keep smiling

ABOUT PROCESSING TIME vs. TRANSIT TIME

How we process orders:
For example: An order is received on October 23rd at 11.45 pm - that is a little after hours for us

Unless an order gets to us before 11 am, the processing count down starts at the following day, hence making this order an October 24th order. This very order was shipped on October 31st, stopping the count down clock at 5th working day (processing time). So, the days we work on an order is what we call our processing time. During this time, we may be doing all or most of the below:

1) formulating out of stock products, (if any)
2) bottling them, or fill jars and make samples
3) label each product and sample
4) enter each order to our accounting software and create an invoice — which gets handed to the shipping dept.
5) we than package & weigh the box
7) once that is done, we enter each customer to our UPS software and print shipping label. Last sweet step is sealing the box for our UPS driver.

The above is the simplified version - we sure can do a lot of running around here

The transit time is not as complicated. UPS does all the work. So, if an order like the one above gets picked up from our warehouse in Baltimore Maryland and is heading to California - UPS Ground will take an additional 5 working days. Working days meaning Monday through Friday (minus Holidays) unless our customer wants to pay extra for Saturday delivery. UPS does not make any deliveries on Sundays or Holidays (even if they are mid week).

Once our UPS driver picks up orders from us, we are all in UPS’ hands. That is what we refer to as the transit time.

If it takes us 5 days to make and ship your freshly crafted goodies, it may also take 5 days in transit and that part we have very little control over - ah, if only we could wiggle our noses and get your orders to you in a blink of an eye…you know we would do it in a heart beat for you all.

So this is the good, the sort of in between and the not so good when it comes to orders, processing time and transit times.

If at any time you have a question, suggestion, complaint — please let us know. We are here to fix things and make you happy.

Be well n’ keep smiling!